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Browse: Home / ray wang

ray wang

Enterprise software: 'Do our customers love us?'

Enterprise software: ‘Do our customers love us?’

By Michael Krigsman on August 30, 2013

A recent conversation with analyst Ray Wang, who appeared on CxOTalk (see video embedded below), makes clear that a significant business model shift is taking place in many companies. This shift marks a turning point away from feature-based selling to a broader focus on the ultimate outcomes that reflect customers’ business goals and got me thinking about […]

Posted in Business, Enterprise, Featured Posts | Tagged #cxotalk, enterprise software, ray wang

Carrot Beats Stick

Carrot Beats Stick

By John Taschek on January 19, 2012

WooHoo: You’ve just unlocked the URL of Blogville Badge! With Hostess becoming as bankrupt as the nutritional information in a Ding Dong and Kodak redefining the Kodak moment of another kind of bankruptcy, I immediately thought of my childhood. Thankfully those cheerful marketing images that blanketed the store shelves were replaced by a different set […]

Posted in Featured Posts, Strategy, Trends & Concepts | Tagged Alys Woodward, Bo Lykkegaard, Constellation, foursquare, Gamification, gaming, Hawthorne Effect, idc, industry, innovation, Mayor, ray wang, social

Early Signs Of Big Data Going Mainstream

Early Signs Of Big Data Going Mainstream

By Chirag Mehta on November 7, 2011

Today, Cloudera announced a new $40m funding round to scale their sales and marketing efforts and a partnership with NetApp where NetApp will resell Cloudera’s Hadoop as part of their solution portfolio. These both announcements are critical to where the cloud and Big Data are headed. Big Data going mainstream: Hadoop and MapReduce are not […]

Posted in Featured Posts, Infrastructure | Tagged big data, cloud computing, cloudera, data centers, hadoop, mapreduce, paas, private cloud, ray wang

Gartner Says Social CRM Market Will be $1 Billion in 2012

Gartner Says Social CRM Market Will be $1 Billion in 2012

By Krishnan Subramanian on February 23, 2011

Gartner has predicted that the market for social CRM software will be over $1 Billion by 2012. According to the research firm, social CRM spending will rise exponentially in 2011 and a 3 year shakeout will begin in the space. The huge potential in the space has resulted in over 100 vendors entering the market […]

Posted in Trends & Concepts | Tagged briefs, CRM, gartner, nimble, ray wang, saas, salesforce, salesforce.com, Social Business, Social CRM | 2 Responses

ZipCast is Cool

ZipCast is Cool

By Zoli Erdos on February 23, 2011

This should have been a Tweet… I just wanted to remark how easy-to-use and impressive SlideShare’s ZipCast is.  I’m online now watching @rwang:

Posted in Application Software | Tagged collaboration, constellationrg, ray wang, slideshare, WebCast, zipcast

Shrinking Balls

Shrinking Balls

By John Taschek on February 10, 2011

In my last post, I wrote about the sentiment analysis of the Super Bowl and how brands are impacted by the real-time stream. That stream stimulates a Mean Girls phenomenon that causes people to be more passionate and start to bully as they become more popular. I know some analysts…

Posted in Application Software, Business, Enterprise, Featured Posts, Mobile, Trends & Concepts | Tagged @jtaschek, analysts, bullying, chatter, cloud computing, cloudblog, Constellation, excel, facebook, google, iPad/Apple, mean girls, microsoft, platform, ray wang, real-time, salesforce.com, shakespeare, Taschek, twitter, Weblogs

Does Every Company Need a Robert Scoble? (infographic)

Does Every Company Need a Robert Scoble? (infographic)

By Mark Fidelman on January 5, 2011

What I learned in 2010 can be summed up in one individual Except for reading the occasional year end articles (notables include Kotadia, Maggie Fox, McAfee) I typically skip the tradition of trying to summarize an entire year in 10 bullet points. The Enterprise 2.0/Social Business space is just too dynamic with many starts, stops […]

Posted in Featured Posts, Marketing | Tagged building 43, corporate evangelist, evangelism, facebook, Featured, flickr, hutch carpenter, Infographics, Klout, Miscellany, Quora, rackspace, ray wang, Robert Scoble, scobleizer, twitter | 6 Responses

Report on 18 Use Cases for Social CRM

Report on 18 Use Cases for Social CRM

By Jacob Morgan on March 5, 2010

Jeremiah Owyang and Ray Wang from Altimeter Group released their report today on the 18 use cases for Social CRM and provide some ideas and guidelines for how to move forward within the space.  They included quite an impressive roster of experts and vendors to help them compile their report.  However, keep in mind that […]

Posted in Enterprise | Tagged altimeter group, jeremiah owyang, ray wang, scrm, Social CRM, social crm use cases | 2 Responses

@jowyang and the Circle of Life

@jowyang and the Circle of Life

By Chris Yeh on August 27, 2009

A hot news item out of Silicon Valley is that my old friend Jeremiah Owyang has left Forrester Research to form the equivalent of a rock supergroup by joining Charlene Li, Ray Wang, and Deb Schulz at Altimeter. This is great news for all of those aforementioned rockstars, but it is also a classic example […]

Posted in Analysis | Tagged altimeter, altimeter group, analysts, business model, charlene li, consulting, forrester, jeremiah owyang, ray wang | 1 Response

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