By Jason M. Lemkin on January 10, 2013
Ok, I know the title sounds a bit controversial, but bear with me, it’s not. Metrics are critical in SaaS, and you need to track them fastidiously. But it’s also important to focus on the right metrics, at the right stage, and not obsess about the less important ones at the wrong times. And I’m […]
By Jason M. Lemkin on November 28, 2012
One thing so many people tell you, in small and big companies alike (especially the big ones), is “you can’t measure [XXX]“. PR firms always tell how you can’t measure the value of press. Engineers tell you that you can’t measure development, it’s a soft science. Corporate marketers tell you that you can’t measure the […]
By Jason M. Lemkin on October 31, 2012
It’s not that this is rocket science. It isn’t. But if you haven’t lived it, understand that Deal Size is the single most important factor in your SaaS business model. Because it will completely define how you do sales and marketing, and to a just somewhat lesser extent, prioritize feature development and product/engineering.
By Jason M. Lemkin on October 26, 2012
The other day I was meeting with the founder of a really cool SaaS start-up. Great logo customers, great early traction, plenty of capital, fun space. This founder pretty much had me until he told me the classic line, “And we win almost every deal.” >> If there’s any sign you aren’t pushing hard […]
By Ben Kepes on September 13, 2012
One of the key pieces of advice for SaaS startups (actually all startups really but in this case of particular relevance to SaaS0 is to measure everything. Over the last few years a number of different solutions have been developed which allow companies to measure different parts of their business
By Joel York on April 17, 2012
One of the most difficult SaaS challenges is choosing the right SaaS sales model. This eBook provides a a simple, powerful strategic framework for choosing right.
By Dan Morrill on March 28, 2012
Some of you might know that I run my own company, and we have Amazon.com as an outlet for our awesome products. In 2011 we decided early on that we wanted to use Amazon-New-Detail-Page (Photo credit: kokogiak) FBA, Fulfillment By Amazon for our products that were top selling to help customers who were upset about […]
By Jacob Morgan on October 19, 2011
Yesterday I had the privilege of delivering the closing keynote at the Sales 2.0 conference in San Francisco. My session was on Bruce Lee and the Art of Selling. As someone who loves kung-fu movies I thought it would be interesting to combine martial arts and the philosophy of Bruce Lee, with selling. Here are […]
By Chris Yeh on September 21, 2011
Both Dropbox and Jive are successful companies that are much in the news recently. Jive just filed its S1 for its IPO, while Dropbox raised its first major round of funding at a $4 billion valuation. What’s most interesting to me is that they represent polar opposites in terms of business models. They illustrate the […]
By Joel York on July 12, 2011
The new breed of B2B buyer and B2B sales rep are engaged in an information arms race. Today’s B2B sales rep that fails to become a trusted adviser is at best irritating and at worst irrelevant.
By Chirag Mehta on March 28, 2011
During my several interactions with – CIOs, senior IT leaders, and Line of Business (LoB) heads – I have firsthand observed the power struggle between LoB and IT and a slow but continuous tarnish in their relationship due to cloud and SaaS offerings. IT and LoB work for the same company but they build their […]
By Joel York on February 22, 2011
The SaaS subscription model shifts risk from the customer to the vendor. Shifting risk back onto SaaS channel partners can put them between a rock and hard place.
By Mark Fidelman on February 7, 2011
It’s not easy disagreeing with one of the most respected VC’s. In fact a lot of what Mark Suster writes in his Salespeople excuses post (also featured at TechCrunch) is accurate. But it’s what I call a Swiss cheese article. It looks good but is full of holes. Blaming the sales team is usually the […]
By Mark Suster on February 5, 2011
This article originally appeared on TechCrunch. Most technology startups seem to be funded by product people or business people. Specifically what is often not in the DNA of founders are sales skills. Nor do they exist in the investors of early-stage companies. The result is a lack of knowledge of the process and of sales […]
By Martijn Linssen on January 21, 2011
John F Kennedy to me was one of the finest presidents of the US. Shot and killed before I was even born, but still. During his inaugural address on January 20th 1961, one of his now famous quotes was: “Ask not what your country can do for you – ask what you can do for […]