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sass

Avoiding Poor SaaS Customer Alignment

Avoiding Poor SaaS Customer Alignment

By Joel York on April 14, 2015

When I’m not completely absorbed with my agile marketing software startup, I do a bit of SaaS consulting on the side. SaaS colleagues come to me with a wide variety of problems from positioning to sales compensation to churn analysis, but lately I’ve noticed a common theme: poor SaaS customer alignment. SaaS businesses develop intimate, […]

Posted in Business, Featured Posts | Tagged Customer Success, joel york, saas customer, SaaS Customer Success, SaaS Marketing, sass

SaaS Inside Sales Benchmarks Survey | Take It!

SaaS Inside Sales Benchmarks Survey | Take It!

By Joel York on November 14, 2014

Tweet Me! As many of you may know, Trish Bertuzzi and the folks over at the Bridge Group publish a lot of great stuff on Inside Sales strategy and operations, including inside sales compensation benchmarks, lead development rep best practices, outbound selling strategies, and on an on. Their upcoming 2015 Inside Sales Metrics and Compensation […]

Posted in Business | Tagged benchmarks, bridge group, chaotic flow, inside sales, joel york, saas sales, sass, trish betruzzi

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