
Collecting and analyzing jobs-to-be-done
via the Daily Mail I’ve previously written about collecting jobs-to-be-done from customers. Because I was analyzing a broad topic across the entire innovation lifecycle, it was a good way to get a breadth of insight. However, it doesn’t work as well in the more common situation for product managers and innovators: analyzing a specific flow. […]

Exactly what jobs will self-driving cars satisfy?
On Twitter, I made this observation about the future of self-driving cars: Our kids will have a very different “driving” experience. Self-driving cars allow them to work during transit, and improve safety. #jetsons— Hutch Carpenter (@bhc3) September 22, 2013 A moment later, Megan Panatier made this skeptical counterpoint: Whenever I hear people talking about self […]