
Cloudology–All That is Bad About IT
I haven’t got a lifetime’s experience in IT. Rather than an impediment in my career however, I’ve found that having come from a varied background has given me a degree of perspective that perhaps some of my lifers don’t enjoy. Case in point – this Cloudology diagram that Simon Wardley pointed out to me recently […]

Entomological Service Management
(Entomology is the study of insects – ed) I met up with the team behind Beetil the other day (disclosure – I had an orange juice, they paid). Beetil titles itself “the world’s most user friendly IT service management solution” – so what does that mean? While currently in beta, Beetil already covers the spectrum […]