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Shareware

Customer Metrics for SaaS Companies

Customer Metrics for SaaS Companies

By Ben Kepes on September 13, 2012

One of the key pieces of advice for SaaS startups (actually all startups really but in this case of particular relevance to SaaS0 is to measure everything. Over the last few years a number of different solutions have been developed which allow companies to measure different parts of their business

Posted in Application Software | Tagged Customer, customer engagement, customer relationship management, sales, Shareware, software as a service, Totango

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