StitchLabs–Solving SMBs Inventory Woes
Many readers know that outside of technology, I own a business that manufactures apparel and other products and sells them both online and through retail outlets. Having been involved in that business for 17 or so years, I’ve had first-hand experience of just how difficult it is to run a tightly integrated operation with e-commerce, […]
Two SaaS Metrics That Actually Don’t Matter That Much: Churn and Sales Cycles
Ok, I know the title sounds a bit controversial, but bear with me, it’s not. Metrics are critical in SaaS, and you need to track them fastidiously. But it’s also important to focus on the right metrics, at the right stage, and not obsess about the less important ones at the wrong times. And I’m […]
Salesforce for Quickbooks for Salesforce for Quickbooks….
Owning and running a bunch of small businesses, I have a real appreciation for just how important it is for SMBs to have a handle on their customers and deal flow – CRM, a concept foreign to many SMBs only a few years ago has become, with the growing importance of social media, a critical […]
Zoho Rounds Out Small Business Suite with Accounting App–Zoho Books
This morning Zoho, known for SMB focused SaaS offerings in the areas of productivity, collaboration, business processes launched an Accounting app: Zoho Books. I typically don’t do detailed product reviews, when I see the first good ones, will link to them – just a few points here and then let’s discuss how it rounds out […]
A Small Business Perspective on the Value of Salesforce Chatter
For those of you not familiar with Chatter, it’s a relatively new product that Salesforce (CRM vendor) released and it’s basically designed to allow for more efficient communication within your organization. It’s a bit like Facebook but for the enterprise. I want to note that this post isn’t about Salesforce as a whole, but specifically […]
NetSuite Fights Hairball Epidemic with New Release and Edgy Marketing Campaign
NetSuite’s marketing team has been known for their edginess, starting from pranks like the SAP for the Rest of Us Party during SAP’s annual conference to staging a shootout at the anti-SAP Conference or releasing edgy videos a’la Mac vs. Windows. Today they are doing it again, by establishing the Hairball Institute for Business: (The […]
Telcos Could Be The Future Enterprise Software Vendors For Small Businesses
Having worked on enterprise software product and go-to-market strategy for SMB (small and medium businesses), I can tell you that these are the most difficult customers to reach to, especially the S in SMB. It’s an asymmetric non-homogeneous market f…
SAP Business ByDesign Video – Plain and Simple, Making Fun of …Wow, ERP!
We’re just having an intense internal debate in the Enterprise Irregulars group whether SAP’s Business ByDesign (ByD) is late to the market and what it all means, when hot off the press here’s a promotional video, that’s not so much ByD advertising but a SMB / SME SaaS 101, and a very good one at […]
NetSuite, Manufacturing, Ecosystems and a Better Way to Compete
We’ve covered NetSuite substentially @ CloudAve – to the point that I’ve run into trouble with my title: I already used NetSuite vs SAP … Round #n. A Game Changer? so what should I call this one? NetSuitevs SAP Round #n+1? 🙂 All right, let’s get serious: NetSuite launched a Manufacturing Edition today. Dennis Howlett […]
And Who Said SaaS Wasn’t Customizable? – NetSuite Rewrites the Rules and Embraces Design Thinking in the process
I spend a lot of time talking to organizations about moving to SaaS an often I hear their concerns around the apparent lack of flexibility that SaaS apps give them. In the broader context this argument speaks to the points raised by Dennis Howlett in his recent post about design thinking as it relates to […]
The Skinny on Google's New SMB Application Marketplace
Last week I speculated to some impending announcements from Google about application stores specifically tailored to the small and medium business market. Well, readers didn’t have to wait long, Google has just launched what is essentially an SMB application marketplace – A place where (they hope) customers will discover, purchase and deploy integrated third party […]
Google Launches Apps Marketplace
I’m at the Google Campfire One event where they’ve just announced the Google Apps Marketplace. The site is live now, feel free to browse. The speculation is now over, this is Google’s answer on whether they will enter the Business Applications market – they just did, with an entire ecosystem of Partners. The new Marketplace […]
Redux: Will Google Enter the Business Applications Market?
If you think I am here to spill the beans, you’re wrong. On a purely speculative level, if there is some news to come, and if there is an embargo related to it, then here @ CloudAve we respect that. And it’s all a big IF. So no, I am simply dusting off an old […]
Google, Intuit and App Stores – Tying it Together for the 96%-ers
As I’ve mentioned previously, I’m on the advisory board for Glue conference in Denver in May. I’m also moderating one or two sessions. One session in particular has me really excited. My background is small business – as readers will know, I own and run a handful of small businesses in varied industries and so […]
Company.com – It’s All About Community
I’m an advocate for small and medium businesses (SMBs) – coming from a SMB background I’m all to aware of the difficulties that those at the bottom of the foodchain experience. I’ve long been involved in business advisory roles and was part of a team that set up a SMB online community a couple of […]
