Why crowdsourcing works
Crowdsourcing is a method of solving problems through the distributed contributions of multiple people. It’s used to address tough problems that happen everyday. Ideas for new opportunities. Ways to solve problems. Uncovering an existing approach that addresses your need. Time and again, crowdsourcing has been used successfully to solve challenges. But…why does it work? What’s […]

1990s Called And Wanted Their AOL Back
On Saturday, Robert Scoble made a blog post declaring the death of open web. In the post Robert argued that the open web as we know now is dying and no one can save it from the walled gardens of Facebook, Twitter, Google+, etc.. John, where were you? At least Dave has been consistently trying […]

Why Pseudonymity Is Such an Important Concept
Fred Wilson wrote a blog post yesterday called “Real Names” in which he talked about a commenter on his blog who preferred not to comment because he didn’t want to use his real name. It’s all told through a graphic & very short so worth your having a quick read. It’s a powerful concept. The […]

Is Google+ More Facebook or More Twitter? Yes
Quick, what existing social network is Google+ most likely to displace in terms of people’s time? Another Try by Google to Take On Facebook Claire Cain Miller, New York Times This isn’t a Facebook-killer, it’s a Twitter-killer. Yishan Wong, Google+ post A hearty congrats to Google for creating an offering that manages to be compared […]

Google Says Google+ Is Not Ready For Brands
Ever since Google+ was launched, I am playing around with it both for personal use as well as for professional use. I see Google+ eventually replacing Facebook for me (provided I convince my family and friends to start using Google+ and their throttling of invites is not helping my cause) on the personal side. Already, […]

Tibbr 3.0: Making The Activity Streams Actionable
Tibco, the enterprise infrastructure software company, today announced an upgrade for their enterprise social networking product Tibbr (previous CloudAve coverage). I was very impressed with Tibbr when they launched in January because they brought together people, process and context in a way to drive efficiency in the enterprise workflow. With this release, they are taking […]

IBM Lotusphere 2011 – Social Is In The Air
I am attending IBM Lotusphere 2011 in Orlando and, as it is expected in this conference, Social Business is a big theme this year. You can feel “Social vibes” not just from IBM executives but from their partners and customers as well. Clearly, social has taken up big time and I would say that it […]

Three Pluses, Three Minuses of Quora as a KM System
Knowledge Management (aka “KM”) is a field that I don’t have personal experience in. It’s supposed to be practices, processes and systems where valuable knowledge of workers is collected and made available for others. KM continues to be an important topic for enterprises these days, but it also freighted with many failures and disappointments. Without […]

TIBCO Nails It With Tibbr
TIBCO, the enterprise infrastructure software company, this week announced their foray into Social Computing when they announced the GA of Tibbr, their attempt to crack the enterprise social collaboration market. Tibbr is a social computing tool for enterprises which will let employees, customers and partners to interact with each other and, also, with information and […]

The Looming Data Wars
Last week, Google asked Facebook to get their hands off the data stored in their service. Google felt that Facebook is taking data in programmatically from other services while not reciprocating in the same way. Google should have made this move 2-3 years back but it is better late than never. Google supports data portability. […]

Download Your Facebook Data: I Got A Hint One Week Back
Facebook is holding an event today and one of the big news coming out of the event is regarding their move towards data portability. According to Techcrunch, At today’s Facebook event in Palo Alto, Mark Zuckerberg just announced a feature that allows users to port their data off of Facebook, “People own and have control […]

Open Source Security Revisited – With Enough Eyeballs, All Bugs Are Shallow
It is a common knowledge that, usually, Open Source projects are successful because of the developers scratching their personal itch. It often starts with a group of disgruntled developers frustrated with a proprietary software because it fails to satisfy their needs. The very fact that they are left helpless due to the absence of source […]

RightNow Enables Seamless Social Interactions With Your Customers
RightNow Technologies (NASDAQ:RNOW), Bozeman based company offering a comprehensive Customer eXperience Suite, yesterday announced the extension of their Suite to support Facebook. With this new addition, RightNow Technologies is taking their customers right to the doors of these social networking sites. The Problem In today’s world, customers are more empowered than ever due to the […]

Apple’s Approach To Social Networking May Not Work
In this era where everyone trying to find a foothold in the social networking space, Apple is trying to take a different approach compared to the likes of Facebook, Twitter and others. Will it work? It is too early to guess but my personal opinion is that it is not going to work out well […]

10 Questions to Ask Technical Communicators Delusional Enough to Believe They Don’t Need to be on Twitter
According to a recent Edison Research study 51% of active Twitter users follow companies, brands or products on social networks. That means they are most likely following your brand and your product. That means they are discussing how, why, when and where they use your product and service. And you’re not there? Twitter now has […]