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Browse: Home / starbucks

starbucks

Thought of the Day: Carriers!

Thought of the Day: Carriers!

By Dave Michels on August 24, 2011

Remember what hotels taught us? They taught us to never make a long distance call from the room. The hotels discovered that long distance wasn’t just a service, but a money maker and charged us through the nose on long distance usage. It sorta worked w…

Posted in General | Tagged ATT, carriers, google, skype, starbucks, Telecommunications

Onward by Howard Schultz is an odd book to read

Onward by Howard Schultz is an odd book to read

By Dan Morrill on May 2, 2011

I do not doubt that things happened in the historical time line of Starbucks, what I do doubt is that they happened the way they are stated. Anyone who is working in modern conflicted business today knows that companies go through a middle age point, …

Posted in Business | Tagged books, Howard Schultz, management, starbucks

Three Models for Applying Customer Feedback to Innovation

Three Models for Applying Customer Feedback to Innovation

By Hutch Carpenter on March 24, 2010

Customers have always been core to companies’ existence. An obvious statement for sure. Customers are the source of cash flow, and have historically been thought of in marketing and transactional contexts. But in recent years, we’ve seen the rise of a new way to consider customers. As vital influencers of company activities and strategies. Two […]

Posted in Strategy | Tagged communities, ideas, innovation, innovation management, open innovation, scrm, Social CRM, starbucks, Uncategorized, verganti | 1 Response

Use of Aggregate Data - It's Not Hidden and We Should Get Over It

Use of Aggregate Data – It's Not Hidden and We Should Get Over It

By Ben Kepes on June 10, 2009

Image by crazynd via Flickr News recently that online personal finance application Mint is considering selling anonymized aggregate information. We can see this as a tacit acceptance of the fact that in these trying economic times, free services have no option but to find alternative revenue streams. Zoli commented on this in his post, using […]

Posted in General | Tagged anonymized aggregate data, credit card, data mining, freshbooks, mint.com, starbucks | 2 Responses

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