
SaaS Metrics FAQs | What is Churn?
A little over two years ago, I published a series of well received articles on SaaS metrics that culminated in the SaaS Metrics Guide to SaaS Financial Performance. Since then, I’ve received numerous inquiries regarding the many practical quirks encountered in day-to-day SaaS metrics implementation. In response, I’ve decided to revisit the SaaS metrics topic […]

Zuora Partners With a Host of Mid Market Financial Vendors
In my extensive writing around the subscription billing space, I have often noted that it is a very polarized sector of our industry with a handful of well funded companies providing services for large organizations – Zuora, Vindicia and Aria fit in this space. These companies are maneuvering for position

Zuora and Citrix Announce Partnership
News today of yet another partnership for SaaS subscription and billing provider Zuora – this time they’re signing up Citrix as a customer with Zuora powering the subscription and billing parts of Citrix’ CloudPortal Services Manager. The deal is essentially a simple one, Citrix wants to provide cloud tools