
The Strategic Technical Communicator: An Open Letter to the CEO
Dear CEO: I am here to help. I represent the customer’s best interest when using our products and services. I am her voice. When the company hired me as a Technical Communicator I was under the impression that my representation of the customer mattered. That I would be given the authority along with the responsibility […]

The Most Influential Technical Communicator Bloggers
The Technical Communicator community has many influential bloggers. Yet for an industry known for its communication skills, we were surprised by the lack of social media experience even among the elite. Astonishing, given the nature of the industry. I suspect that will change as Technical Communicators become more comfortable with today’s communication tools. In compiling […]

Is Your Technical Communication Career a Dead End?
“You’re position in the company is of little value,” he said indifferently neither in attempt to injure or blame but merely in the tone of stating a situational fact as he’d say to another man, ‘you’ll always be worthless you can’t help it. It’s in your blood.’ Or to be more scientific, your conditioned that […]