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Browse: Home / telecomm

telecomm

Ooma Phone Service Goes Down, So Does the Website.  Company Sleeps Through It.

Ooma Phone Service Goes Down, So Does the Website. Company Sleeps Through It.

By Zoli Erdos on August 17, 2011

The one thing a phone service can’t do is to simply disappear.  And it is normally those times we realize how much of a lifeline it still is.  Like I did, expecting a call from my Dad’s cardiologist re. his hospitalization. Waiting, waiting, I was getting p***d with the poor doc, when I noticed the […]

Posted in Featured Posts, Technology | Tagged customer support, ooma, ooma outage, outage, phone, phone service, telco, telecomm | 3 Responses

Telcos Could Be The Future Enterprise Software Vendors For Small Businesses

Telcos Could Be The Future Enterprise Software Vendors For Small Businesses

By Chirag Mehta on September 21, 2010

Having worked on enterprise software product and go-to-market strategy for SMB (small and medium businesses), I can tell you that these are the most difficult customers to reach to, especially the S in SMB. It’s an asymmetric non-homogeneous market f…

Posted in Application Software, Infrastructure | Tagged cloud computing, saas, Small business, smb, sme, telco, telcos, telecomm

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