Google Plus, the Best Way to Duplicate Your Content
So I’ve been playing around with Google + since it came (a few weeks now?) and I’m starting to notice something interesting. People are posting the same content on Google + that they are posting on Twitter, Facebook, and on other social channels. I click on someone’s Twitter profile and they share a link, the […]
A Small Business Perspective on the Value of Salesforce Chatter
For those of you not familiar with Chatter, it’s a relatively new product that Salesforce (CRM vendor) released and it’s basically designed to allow for more efficient communication within your organization. It’s a bit like Facebook but for the enterprise. I want to note that this post isn’t about Salesforce as a whole, but specifically […]
2010 Consumer New Media Study by Cone
Earlier this month Cone released the results of their study on how consumers are using new media tools. Cone conducted an online survey of 1050 adults and defined “new media” as: “Dialog among individuals or groups by way of technology-facilitated channels such as social networks (e.g. Facebook); blogs; microblogs (e.g twitter); online games; mobile devices; photo-; audio-, […]
Rapportive Takes a Stab at SCRM with Gmail Integration
I recently came across a plugin for Gmail called “Rapportive” which I think is a great step in the Social CRM direction. Whenever I send or receive emails from people I always wished that there was some sort of automatic way for me to find out where that person exists in the social web and […]
