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The Magic at DreamForce 2012

The Magic at DreamForce 2012

By Dave Michels on September 27, 2012

Dreamforce is an impressive conference, though I have never actually attended one. At least not in person, I always make it a point to watch the posted videos as the show has some truly impressive content. This year there was decidedly less video posted, I think the CMOs that get featured are increasingly restricting their […]

Posted in Featured Posts, Trends & Concepts | Tagged #df12, conferences, contact center, CRM, dreamforce, salesforce, social, telecom, UC

Big Blue’s Sphere

Big Blue’s Sphere

By Dave Michels on January 31, 2012

LotusSphere is an odd name for an event about non-Lotus software. That was just one of the themes from IBM’s (presumably last) LotuSphere 2012, that it is killing  the Lotus brand. Not that the show is dying – it’s a huge show. IBM has slowly been distancing itself from the name/brand Lotus – and replacing […]

Posted in Application Software, Business, Featured Posts | Tagged conferences, Groupware, IBM, IBM Lotus Notes, IBM WebSphere, IT infrastructure, Lotus, lotuslive, lotusphere, social, telecom, UC

Dial M for Skype

Dial M for Skype

By Dave Michels on June 9, 2011

The more I think about Microsoft acquiring Skype, the more I think it was a pretty smart move. The initial reports were all about synergies with various MS and Skype technologies, upon further reflection, I think the endgame will be carrier disruption….

Posted in Application Software, Featured Posts, Strategy | Tagged asterisk, Asterisk PBX, interoperability, microsoft, nojitter, skype, UC, Voice over IP | 1 Response

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