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Browse: Home / understanding engagement

understanding engagement

How Do You Define Engagement?

How Do You Define Engagement?

By Jacob Morgan on August 19, 2010

I’m at the Alterian “Engaging Times” conference in Chicago which is full of interesting conversations and people.  One of the things that struck me at the conference is that nobody defined or explained what “engagement” means.  If someone “likes” your facebook page is that engagement?  What if they leave a comment on your blog?  What […]

Posted in General | Tagged brands engaging, define engagement, engagement, engaging brands, engaging on social media, Social CRM, social media engagement, understanding engagement, what is engagement

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