• Home
  • Blog
  • About
  • Contact
CloudAve
Software in Business. The Business of Software.
  • Business
    • Analysis
    • Entrepreneurship
    • Marketing
    • Strategy
    • Small business
  • Technology
    • Application Software
    • Infrastructure
    • Open Source
    • Mobile
    • Platforms
    • Product reviews
    • Security
  • Misc
    • Design
    • Just for fun
    • Trends & Concepts
  • Your POV
  • Sponsors
Browse: Home / usability

usability

It’s time to reconsider, Google

It’s time to reconsider, Google

By Paul Miller on March 19, 2015

Almost a year ago, Google made an apparently small change to Google Calendar. They started automatically adding Google Hangout video links to every new appointment. And it was bad. I’m sure you’ve all seen appointments like this pop up in your calendar. How do you join the meeting? Do you dial the phone number, or […]

Posted in Application Software, Featured Posts | Tagged Design, google, google calendar, intuitive, saas, software as a service, tftd, uberconference, unintuitive, usability, user experience, user interface, ux

Empathize Not Sympathize

Empathize Not Sympathize

By Chirag Mehta on January 31, 2013

Many enterprise software vendors sympathize. “We know it’s a bad experience” or “We will fix the usability.” One of the reasons the software is not usable is because the makers never had any empathy for the end users who would use it. In many cases the makers didn’t even know who their end users were; […]

Posted in Application Software, Enterprise, Featured Posts | Tagged design thinking, enterprise software, usability

Windows Live Microsoft Word Document UX vs. Google Docs UX

Windows Live Microsoft Word Document UX vs. Google Docs UX

By Adron Hall on July 18, 2011

Before even getting to the point of writing a document, there are very distinct user experiences (UX). I have my own preferences, but I am very curious what others think. When somebody decides to create a new Microsoft Word Document in the Windows Live Site on their Skydrive they’re presented with this interface. Windows Live […]

Posted in Application Software, Featured Posts | Tagged google, google docs, microsoft, Microsoft Office, microsoft word, reviews, saas, usability, user experience, ux, word processor | 6 Responses

Do we need openness for our toaster?

Do we need openness for our toaster?

By Guest Authors on February 13, 2010

There has been some interesting discussion about Apple and iPad being closed. In many cases for Apple, I’d buy this argument, but regarding iPad being closed, I have to disagree. As I talked earlier, iPad is a gadget for non-techies. People who have been scared about the complexity of computers will be able to use […]

Posted in Design | Tagged android, appstore, Design, ipad, iphone, openness, usability | 1 Response

Don’t Make Me Think – A User Centric Perspective on Google Apps

Don’t Make Me Think – A User Centric Perspective on Google Apps

By Ben Kepes on December 7, 2009

I was sitting down for a pleasant morning coffee with the boys from WaveAdept, a New Zealand based company that, among other things, is a reseller for Google apps. Our discussion got on to the barriers to adoption for Google apps and specifically what can be done to increase uptake among small businesses. It’s an […]

Posted in Enterprise, General | Tagged authentication, google apps, migration, single sign on, usability, waveadept

Android is Like Linux: Excites Geeks, Not End Users

Android is Like Linux: Excites Geeks, Not End Users

By Guest Authors on August 23, 2009

There has been some good discussion around Android recently and Daring Fireball blog has some very good points on the opportunity Android has in the market. I 100% agree with him that the iPhone needs competition. Unfortunately, the competition doesn’t look very good so far. While John Gruber makes a case where competition could exist […]

Posted in Design | Tagged android, Apple, google, iphone, linux, mobile, usability | 3 Responses

Gmail Finally Ends the Folder vs. Label War – What’s Next? Find the Answer Here.

Gmail Finally Ends the Folder vs. Label War – What’s Next? Find the Answer Here.

By Zoli Erdos on July 1, 2009

Bear with me for this somewhat long post, ‘cause I am not only discussing the sweeping changes Gmail made today, but in the end will also tell you what they are going to do next year – or perhaps after that. Gmail Changes The Gmail label changes announced today and to be released to accounts […]

Posted in Analysis | Tagged algorithm, email, folders, gmail, google, google reader, labels, productivity, tags, usability | 17 Responses

Is There a Sweet-Spot For Features?

Is There a Sweet-Spot For Features?

By Ben Kepes on April 22, 2009

I found this graph on the discontinued Creating Passionate Users blog; It’s a somewhat tongue in cheek diagram but completely relevant for my specific area of interest, SaaS accounting applications. At the recent Web 2.0 Expo I spent a really enjoyable hour or so discussing usability design and specifically how it relates to an increase […]

Posted in Design | Tagged Design, feature bloat, functionality, saas, usability | 3 Responses

Google Health Will Not Belly Flop but You Have to Take Charge

Google Health Will Not Belly Flop but You Have to Take Charge

By Zoli Erdos on April 14, 2009

A few months ago I blasted both Google Health and Microsoft Healthvault for not being patient-focused – but I am not giving up on them.  Later Krish discussed how adding pharmacy chains boost the value Google Health can provide. Just like the pharmacy story, today’s dispute relates to data transfer into these systems.  Google Health […]

Posted in Analysis, Product reviews | Tagged emr, google, google health, health 2.0, Health care, health records, healthvault, hellohealth, hipaa, microsoft, usability | 4 Responses

Webstock - Damian Conway – Web 2.0.1

Webstock – Damian Conway – Web 2.0.1

By Ben Kepes on February 19, 2009

Damian Conway is a PhD in computer science and, until recently, was honorary professor of computer science at Monash University. He’s a designer, a columnist and an author. Why does the web still suck for most mortal users – and how can we reduce the suck-tion. We need a service pack for the whole damn […]

Posted in Design | Tagged damian conway, usability, web design, webstock, webstock09 | 1 Response

The Sorry State of Health 2.0 - Google Health & Microsoft HealthVault

The Sorry State of Health 2.0 – Google Health & Microsoft HealthVault

By Zoli Erdos on February 5, 2009

Ever since I started actively managing my parents’ health care I’ve been a heavy user of electronic health records and communication systems, and I am immensely frustrated.  Frustrated at the paper-based world we’re facing in the 21st century, but also at my peers, reviewers in the media, blogs, when they discuss new developments in the […]

Posted in Analysis, Product reviews | Tagged google, google health, health, health 2.0, Health care, health records, healthvault, hipaa, microsoft, privacy, usability, windows live | 7 Responses

feed mail facebook twitter linkedin

Popular Posts

  • Cutting Through the Fog of Cloud Computing Definitions
  • SaaS Startup Strategy – Three SaaS Sales Models
  • Home
  • From Burn-Out to $100M in ARR with Jason Cohen of WP Engine (Video + Transcript)
  • What Happens When Startups Turn from Their Innovation Stage to Operational Excellence?
  • What is Social Supply Chain Management?
  • Bottom Of The Pyramid – Nokia’s Second Act
  • Model for Employee Innovation: Amazon Prime Case Study

Archives

Authors

  • Adron Hall
  • Chirag Mehta
  • Christian Reilly
  • Dan Morrill
  • Derek Pilling
  • Hutch Carpenter
  • Jarret Pazahanick
  • Jason M. Lemkin
  • Joel York
  • John Taschek
  • Krishnan Subramanian
  • Mark Suster
  • Michael Krigsman
  • Ofir Nachmani
  • Paul Miller
  • Quinton Wall
  • Randy Bias
  • Robert Duffner
  • Sadagopan
  • wprss
  • Zoli Erdos
Sponsored by: