
It’s time to reconsider, Google
Almost a year ago, Google made an apparently small change to Google Calendar. They started automatically adding Google Hangout video links to every new appointment. And it was bad. I’m sure you’ve all seen appointments like this pop up in your calendar. How do you join the meeting? Do you dial the phone number, or […]
How To Make 2015 Your Year for Enterprise Mobile Success
We’ve been involved with thousands of enterprises that have moved to mobile, and we’ve learned quite a bit along the way about those enterprises that are likely to fail at mobile, and those that help enterprises shift from mobile laggard to mobile leader. I hope to share some of those insights we’ve learned with you […]

Bank Simple–Not Traditional Banking But Definitely Not Banking 2.0
I’ve written in the past about Banking 2.0 – a concept that sees the flexibility and openness of web 2.0 bought that most staid of industries, banking. As I see it, like the web we now know, banking 2.0 would involve banks creating APIs that would allow (and yes, after correct authentication of course, third […]

Windows Live Microsoft Word Document UX vs. Google Docs UX
Before even getting to the point of writing a document, there are very distinct user experiences (UX). I have my own preferences, but I am very curious what others think. When somebody decides to create a new Microsoft Word Document in the Windows Live Site on their Skydrive they’re presented with this interface. Windows Live […]

Lean Startup Customer Development And IxD Personas
On Quora Steve Blank asked “Is it possible to use Lean Startup customer development findings to inform IxD personas?” This post is my response to Steve on Quora: Absolutely yes. Pivoting is not just about finding the right business model that works for a start-up but it is also about nailing down the persona that […]

Google Buzz Is New Black – Solving A Problem That Google Wave Could Not
Today Google announced Google Buzz. Watch the video: The chart below shows the spectacular adoption failure of Google Wave as a standalone product. This was predicted by a lot of people including myself. As Anil Dash puts it Google Wave does not help solve a “weekend-sized problem”. Besides the obvious complex technical challenges there are three distinct […]

5 Tips to Becoming a More Customer Centric Organization
Turn Your Organization Inside Out This is part of my ongoing posts on Startup Advice. The world has changed much since I started my first company in 1999. As organizations we have become more open and I believe this is great for businesses and their customers. In the first 4 years of running BuildOnline we […]

How Long Before You Dumped Your Netbook Into Garbage?
Michael Dell, founder of Dell,told an audience at Churchill Club that the infatuation with Netbooks only lasts for 36 hours “If you take a user who’s used to a 14- or 15-inch notebook and you say ‘Here’s a 10-inch netbook,’ they’re gonna say ‘Hey, this is so fantastic. It’s so cute. It’s so light. I […]

Review – Fusion Accounting
Accounting 2.0 at CloudAve In an ongoing series of reviews and analysis pieces, CloudAve will be taking a deep look into accounting software for the new world. See the other posts at this tag Introduction & Background Fusion Accounts is another product borne out of necessity. A bunch of developers needing an accounting solution on […]