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Browse: Home / user manual

user manual

Delivering Happiness Through Social Documentation

Delivering Happiness Through Social Documentation

By Mark Fidelman on September 16, 2010

User Manuals Are Dead So why are they still being produced?  What value are they providing your customers?  User manuals today are the marketing equivalent of mailing out company brochures.  Utterly useless.  Static HTML and PDF based user manuals aren’t much better.  They haven’t evolved or kept pace with even the most rudimentary corporate websites.  […]

Posted in Application Software, Featured Posts | Tagged enterprise 2.0, lithium, mindtouch, Social Documentation, telligent, user guide, user manual | 2 Responses

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