
Enterprise software wars: 5 points of advice for CIOs
Enterprise software, long a complex domain only of interest to specialists, has become the darling of venture capital investors and start-ups. This post presents context and concludes with advice for CIOs on navigating the changing enterprise software landscape. Enterprise software eats the world (photo credit: Michael Krigsman) To get a sense of growing interest in […]

On Google Drive, and Core Focus, and Dropbox
News today (admittedly for the umpteenth time in the last few years) that Google looks likely to finally roll out its cloud storage product, G Drive. According to the WSJ; Drive allows people to store photos, documents and videos on Google’s servers so that they could be accessible from any

It’s The Information, Stupid
Marc Andreessen (who is both richer and smarter than I’ll ever be) recently caused a stir with his Wall Street Journal op ed, “Why Software Is Eating The World.” Marc is a good writer, and it’s a good editorial that helps explain the increasing importance of software. But I can’t help but feel that he’s […]

Three Things Businesses Need to Focus on For Successful Social CRM
I was recently interviewed by the Wall Street Journal and was asked what the three most important things are for small businesses as they pertain to Social CRM (this applies to large businesses as well). My response focused on listening, acting, and integrating the customer into the business. Here’s a quick high level run-down of […]

How to Read Subscriber-Only WSJ Content for Free
While the debate on the Wall Street Journal’s planned micro-payment scheme goes on, I thought I’d drop a reminder on how to read the Journal’s paid content for free. If you are a “traditional” reader, starting from the home page, you’ll see a lot of grey “key” icons, all indicating articles behind a pay-wall. Of […]