
Learn From the Gmail Fiasco: You Need Redundant Copies of Your Email–Don’t Worry, It’s Painless :-)
A few hundred thousand (numbers range from 150k to 500K) Gmail and Google Apps users had the scary experience of losing ALL their email content yesterday. Their account was accidentally “reset”. Google acknowledged the error, and issued a statement that they are working on restoring “lost” content. Let’s stop and think here a minute. Is […]

Gmail, Don’t be a Yahoo!
In the 90’s I used to laugh at friends who all used Yahoo! as their personal email service. I did not understand how anyone could put up with the slow speeds of web-mail, and tried to convince them to install a decent email client, like Outlook, which is what most of them used in their […]

Now Tell the Difference Between Folders and Labels
If you really think about it, there’s not much of a difference. They are more or less the same. Folders are a very old metaphor, as old as email and documents are. Early email systems physically kept folders in separate files, and even when they were no longer separate files, basic functions like sort, search […]

Cloud-Based Email – Bringing in the Savings, and the Value
Grab a cup of Tea – this is a long post I’m afraid… I posted awhile ago about Rackspace’s hosted email offering – a product review however tells only half the story. For this reason I wanted to follow up and look at the benefits the various cloud email providers can bring to their customers, […]

Gmail Outage and the Benefit of Synchronization (or Backup)
Gmail appears to have another outage today. While reports of the outage surfaced on Twitter hours ago, Google’s status board indicated all was OK, until about 15 minutes ago, when this update appeared: 2:16pm: We’re aware of a problem with Google Mail affecting a small subset of users. The affected users are unable to access […]

Updated Guide to Importing All Your Archive Email Into Gmail
This is now so simple, it shouldn’t even require any guidance, but I am still receiving inquiries, so I thought I’d reprint this guide, originally published on my personal blog. But first things first… Why would you want to import all your old email to Gmail? Because it gives you an All-In-One, searchable archive. I […]

Trust the Cloud, but Have a Backup Plan. Google Lockouts are not Fun.
Just about every few month we get a high-profile case of someone getting shut out of their Gmail and other Google services. Google is notorious for freezing accounts without a warning, often in the users defence, i.e. when they detect probability of hacking. When you’re Loren Baker, Editor of Search Engine Journal and blog about […]

Google Releases New Zoho Service: Mail with Offline Support
Yes, you read it right: the first announcement of Zoho Mail’s general availability, with Google Gears-based offline support did not come from Zoho, but from the Google Gears team, which released this video discussing Zoho’s use of Google Gears, synchronization, the Marketplace and a lot more a bit prematurely: Somewhat used to it (see TechCrunch […]