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Browse: Home / zuora

zuora

Overcoming The Cloud Cost Conundrum

Overcoming The Cloud Cost Conundrum

By Ben Kepes on February 4, 2013

The fact that cloud computing means that technology is democratized and available to all is either the best thing ever, or the worst thing ever. For business units it’s great – it gives them the ability to acquire technology without going through the often long and torturous process with IT. For IT and CFOs, however, technology democratization is painful…

Posted in Business | Tagged Chief financial officer, cloudability, CloudComputing, Mat Ellis, Tyler Sloat, zuora | 1 Response

Netsuite Introduces Billing and Subscription Service

Netsuite Introduces Billing and Subscription Service

By Ben Kepes on October 17, 2012

At the NetSuite SuiteWorld conference held earlier this year, CEO Zach Nelson announced that the company would begin to provide some billing and subscription functionality into their platform. Billing in the services based world is an immense nightmare, others have delved into intricate detail of the reasons why this is

Posted in Application Software, Featured Posts | Tagged aria, Chief operating officer, force.com, netsuite, Subscription business model, zach nelson, zuora

FinancialForce 2012 Release–Delivering a Loosely Coupled Set of Solutions

FinancialForce 2012 Release–Delivering a Loosely Coupled Set of Solutions

By Ben Kepes on September 11, 2012

Nicely timed to coincide with next week’s DreamForce conference comes the summer 2012 release from FinancialForce, the cloud accounting company that is both part owned by Salesforce, and built upon the force.com platform. While product announcements tend to be a little ho-hum, this one is interesting since it comes from

Posted in Application Software, Featured Posts | Tagged customer relationship management, customer support, force.com, netsuite, salesforce.com, Service cloud, workday, zuora

Zuora Partners With a Host of Mid Market Financial Vendors

Zuora Partners With a Host of Mid Market Financial Vendors

By Ben Kepes on May 14, 2012

In my extensive writing around the subscription billing space, I have often noted that it is a very polarized sector of our industry with a handful of well funded companies providing services for large organizations – Zuora, Vindicia and Aria fit in this space. These companies are maneuvering for position

Posted in Application Software, Business, Featured Posts | Tagged FinancialForce.com, intacct, netsuite, Subscription business model, suiteworld, Tien Tzuo, vindicia, workday, zuora | 1 Response

Zuora and Citrix Announce Partnership

Zuora and Citrix Announce Partnership

By Ben Kepes on May 7, 2012

  News today of yet another partnership for SaaS subscription and billing provider Zuora – this time they’re signing up Citrix as a customer with Zuora powering the subscription and billing parts of Citrix’ CloudPortal Services Manager. The deal is essentially a simple one, Citrix wants to provide cloud tools

Posted in Business | Tagged billing, salesforce.com, software as a service, Subscription business model, Tien Tzuo, zuora

Reflecting on RLM – Transverse Billing and Subscription Vendor

Reflecting on RLM – Transverse Billing and Subscription Vendor

By Ben Kepes on March 22, 2012

When in Austin recently I took the opportunity to meet with Transverse, another player in a space I call Revenue Lifecycle Management of RLM. Revenue Lifecycle Management includes the obvious functional area such as subscription and billing services, but extends these into a realm that deals with the entire lifecycle of a customers relationship with […]

Posted in Application Software, Featured Posts | Tagged Amdocs, software as a service, Transverse, vindicia, zuora

OneBill Launches (Another) Subscription Commerce Platform

OneBill Launches (Another) Subscription Commerce Platform

By Ben Kepes on February 14, 2012

Just when the world thought it was well provided for subscription commerce toolsets, OneBill is today launching its own take on this product area. Subscription billing is a massive area of opportunity as organizations look to gain increased flexibility and agility when it comes to selling their products in new

Posted in Application Software | Tagged aria systems, google, linkedin, recurly, salesforce.com, software as a service, vindicia, zuora

Is SaaS Dead? No. Neither is Debate.

Is SaaS Dead? No. Neither is Debate.

By Zoli Erdos on July 8, 2010

We’ve had email dead, resumes dead, wikis dead themes, now it’s apparently time for the SaaS is Dead meme, thanks to a recently published Gartner report.   My favorite quote from the report: SaaS is not a panacea, and companies need to evaluate and understand the trade-offs that SaaS presents Indeed. Here’s another quote from Gartner […]

Posted in Application Software | Tagged enterprise software, gartner, netsuite, on-demand, on-premise, saas, shelfware, software upgrades, subscriptions, tco, zuora | 2 Responses

Zuora and Azure Hook Up to Bill the Cloud

Zuora and Azure Hook Up to Bill the Cloud

By Ben Kepes on June 17, 2010

And here was me thinking the cloud was all about altruism – no folks, it’s about money, pure and simple. Saving it at the buy-side, making it at the sell-side. News today from Zuora (see disclosure) that they will join the Microsoft Windows Azure Technology Adoption Program (TAP) as the first on-demand billing and subscription […]

Posted in Strategy | Tagged azure, google, microsoft, zuora

Xactly – and Managing a Company Through Growth

Xactly – and Managing a Company Through Growth

By Ben Kepes on March 31, 2010

Recently, while in San Jose for the loud Connect conference, I took advantage of an offer from Zuora (see disclosure) to visit a number of different vendors – in part to look at how they’re utilized third party subscription services to power their businesses but more specifically to look at the pain points they’ve encountered […]

Posted in Design | Tagged billing, subscription, xactly, zuora | 1 Response

Subscription and Billing Services – Outsource or Roll You Own?

Subscription and Billing Services – Outsource or Roll You Own?

By Ben Kepes on February 15, 2010

The next paper Krish and I are writing over at Diversity Analysis is one looking at subscription and billing services. It’s an area I’ve touched on frequently here and is a relatively busy, and increasingly complex, space. I’ve talked previously about Zuora, Vindicia, Aria systems and have spent much time in the past few days […]

Posted in Design | Tagged aria, chargify, monexa, vidicia, zuora | 4 Responses

Billing and the Services Tsunami: What Online Companies Really Need To Understand

By Gene Hoffman on November 10, 2009

Here at CloudAve we’ve had a recent theme of guest posts from subscription billing companies (Zuora and Aria). It’s a really interesting area (honestly) and the various vendors all have a slightly different take on it. This time it’s the turn of Gene Hoffman, CEO of Vindicia to give his perspective. Tien Tzou and Ed […]

Posted in General, Marketing, Strategy | Tagged aria systems, billing, subscriptions, vindicia, zuora

An Overview of the Subscription Economy: How It’s Affecting Traditional Businesses, Cloud Computing and You

By Tien Tzou on October 22, 2009

A guest post from Tien Tzou, CEO of Zuora (more on Zuora here). At CloudAve we welcome guest posts and invite your submissions – feel free to contact us here. From DVDs to cars, products that we once purchased are transforming into services to which we now subscribe. Why buy a DVD, when you can […]

Posted in General, Strategy, Your POV | Tagged billing, hewlett packard, opentable, salesforce.com, subscription, zipcar, zuora | 2 Responses

Zuora – Bringing Subscriptions to Media (Huh?)

Zuora – Bringing Subscriptions to Media (Huh?)

By Ben Kepes on September 22, 2009

Zuora, the provider of billing components for SaaS companies (review here), is about to lift the lid on it’s latest offering – providing billing and subscription services to media companies. Yes you heard it right, newspapers, those venerable and (if you believe the hype) mortally wounded organizations that have been selling their wares by subscription […]

Posted in Enterprise, Product reviews | Tagged billing, media, subscription, zuora

Zuora - Doing some of the Heavy Lifting for SaaS Vendors

Zuora – Doing some of the Heavy Lifting for SaaS Vendors

By Ben Kepes on April 21, 2009

At the recent Web 2.0 Expo in San Francisco I met with Tien Tzuo, CEO of Zuora, a provider focussing solely on billing solutions for SaaS vendors. Tien was part of the earliest days of salesforce.com and has seen the massive amounts of work, both initial and ongoing, that billing crates for SaaS vendors. While […]

Posted in Product reviews, Strategy | Tagged billing, box.net, citysquares, cloud9, home-account, liveoffice, marketo, sun microsystems, zuora | 1 Response

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